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Many of our products are hand-made and counted; there may be
extra pieces in your package, on the rare occasion there is a piece or
2 missing
we can credit for the pieces missing, we do not ship the missing pieces.
Due to the nature of our products, all sales
are non-refundable.
Exchanges must be made within 15 days of purchase.
Shipping is non-refundable.
Hair is a non-refundable and non-returnable
item.
Returned items must be returned unopened in their original packaging.
You will be issued a credit memo redeemable on-line.
DO NOT send any product back that is not a returnable item, it will be refused and shipped back to you at your expense.
Please mail your package in an insured, traceable method to the address below:
Hair Laboratories™
Returns Department
1426 NW 104th Drive
Gainesville, Florida 32606
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